Customer satisfaction is important to us.

Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation may not be possible.

Refund Eligibility

Refunds are available only if:

  • Wrong product delivered
  • Damaged product received
  • Manufacturing defect
  • Product unavailable after payment

Non-Refundable Cases

Refunds will not be provided for:

  • Change of mind
  • Incorrect order placed by the customer
  • Physical damage caused after delivery
  • Products without original packaging

Refund Process

Approved refunds will be processed to the original payment method within 5–10 business days.

Replacement

Eligible products may be replaced instead of refunded depending on product availability.