At MobileHaven, we aim to deliver your orders quickly and safely.

Processing Time

Orders are generally processed within 1–2 business days after payment confirmation.

Delivery Time

Estimated delivery time is:

  • Metro Cities: 2–5 Business Days
  • Other Locations: 4–7 Business Days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

Delivery Attempts

Courier partners may make multiple delivery attempts. Please ensure someone is available to receive the package.

Damaged Package

If your package appears damaged upon delivery, please refuse the delivery or contact our support team immediately with photos of the package.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address. MobileHaven is not responsible for delays caused by incorrect address information.